How can we help you?

Getting Started

Discover the basics about Altbase, to get you ready for your first deposit and trade!

Trading

Find out how to make a trade on Altbase, how to access your account history, and more!

Funding

What are the different methods of funding your altbase account? Fiat currency? Crypto? Here’s how!

Account Security & Verification

Make sure your account is A1 secure, by following these security guidelines and best practices.

Didn’t find what you’re looking for?

Telephony

Our dedicated support team will soon be available to answer technical support queries over the phone.

Support Desk

As part of our commitment to providing stellar customer service, in contrast with other apps and exchanges on the market, a ticket system will be created in order to lodge your specific technical issues to the Altbase development team. Every effort should be sought to use self-help and FAQs to alleviate the issue, with tickets being created for issues that cannot be solved via self-help.