How can we help you?

Depositing cash to your Altbase account

How do I deposit cash to my Altbase account?

We make it simple for you to use cash to purchase crypto on the Altbase altcoin exchange. Users can purchase crypto directly using their Altbase account either using:

  • Credit Card
  • Debit Card
  • Bank Transfer

How do I purchase crypto on the app?

In order to purchase cryptocurrency on Altbase, select the action button at the bottom and middle of the home screen. From there you will select the first option, buy crypto with a credit card from that screen. At that point you will be automatically linked to a page where you can select to use a debit/credit card or bank transfer to purchase once the option is live.

If you have not yet set up your Altbase account, visit the support page to get information in order to set up your account before funding.

Using a Debit or Credit Card?

For users who opt to use their debit/credit card to purchase crypto on the Altbase mobile-based exchange, select the first option on the purchase screen. The payment processor is Simplex, and the transaction will proceed through the third party Simplex payment gateway once selected.

Using a bank transfer to purchase?

Soon, when users wish to use a bank transfer to fund their Altbase account, the option to use bank transfer will be available.

Is this helpful? Share it!

Didn’t find what you’re looking for?



Our dedicated support team will soon be available to answer technical support queries over the phone.

Support Desk

As part of our commitment to providing stellar customer service, in contrast with other apps and exchanges on the market, a ticket system will be created in order to lodge your specific technical issues to the Altbase development team. Every effort should be sought to use self-help and FAQs to alleviate the issue, with tickets being created for issues that cannot be solved via self-help.

Startup phase: 6AM 12/23 6AM UTC - 6AM 12/24 6AM UTC | Trading Starts: 9AM 12/24 UTC